How To Cancel Shopify App Subscription
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How To Cancel Shopify App Subscription – 7 Steps

In this article, we will share information about How To Cancel a Shopify App Subscription?  Shopify app subscriptions are paid services or features offered by third-party developers to enhance the functionality of your Shopify store, providing capabilities such as inventory management, marketing tools, customer support, and more. It is important to cancel unwanted subscriptions to optimize costs and ensure you are only paying for the services you need, while also decluttering your app list for easier management.

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Assessing the App Subscription 

How To Cancel Shopify App Subscription?, first, identify the app you have a subscription for by checking your device’s app store or account management section. Once identified, review the subscription details, including duration, renewal date, and pricing. Pay attention to the cancellation policy, such as notice period or fees for early cancellation. Follow the provided instructions to cancel, usually through a “Cancel Subscription” button, and keep a record of the confirmation.

Understanding the Cancellation Process

How To Cancel Shopify App Subscription?, explore the provided cancellation options and navigate to the subscription management section in your account. Follow the steps to cancel successfully. Before canceling, review Shopify’s cancellation policy to understand any penalties or fees involved, such as notice periods or early termination charges. Being aware of these details will help you make an informed decision and avoid unexpected financial consequences. Contact Shopify’s customer support if you have any questions or need clarification on the cancellation process and associated fees.

How to Cancel Shopify App Subscription

1. Log in to your Shopify admin account:

  • Open a web browser and go to Shopify’s official website.
  • Click on the “Log in” button located in the top-right corner of the page.
  • Enter your Shopify admin email address and password.
  • Click the “Log in” button to access your Shopify admin account.

2. Access the Apps section of your admin dashboard:

  • After logging in, you will be redirected to your Shopify admin dashboard.
  • In the left-hand sidebar, click on the “Apps” option. This will open the Apps section.

3. Locate the specific app subscription to cancel:

  • In the Apps section, you will see a list of all the apps you have installed.
  • Scroll through the list or use the search bar to find the app subscription you want to cancel.

4. Navigate to the app’s details page:

  • Once you have located the app subscription, click on its name or icon. This will open the app’s details page.

5. Find the “Manage Subscription” or “Cancel Subscription” option:

  • On the app’s details page, look for options related to managing or canceling the subscription.
  • Common options include “Manage Subscription,” “Cancel Subscription,” or similar wording.

6. Follow the prompts or instructions to cancel the subscription:

  • Click on the “Manage Subscription” or “Cancel Subscription” option.
  • A new page or pop-up will appear with further instructions or prompts to cancel the subscription.
  • Follow the provided steps, which may include confirming your cancellation or providing a reason for canceling.

7. Confirm the cancellation request:

  • After following the prompts or instructions, you will reach a confirmation page.
  • Review the details of the cancellation and ensure it corresponds to the app subscription you want to cancel.
  • If you are certain, click on the “Confirm Cancellation” or similar button to finalize the cancellation request.

Once you have confirmed the cancellation, the app subscription will be canceled, and you will no longer be billed for it. It’s advisable to keep a record or screenshot of the confirmation for your reference. If you still confused somewhere about How To Cancel Shopify App Subscription?  Feel free to contact us we will do this for you

FAQs about How To Cancel Shopify App Subscription?

How do I cancel my monthly subscription to Shopify?

To cancel your monthly subscription on Shopify, log in to your Shopify admin account, navigate to the Apps section, locate the specific app subscription, access its details page, find the “Manage Subscription” or “Cancel Subscription” option, follow the prompts, and confirm the cancellation request.

Will deleting the Shopify app stop charging me?

Deleting a Shopify app does not automatically stop the charging process. You need to cancel the subscription separately following the cancellation process outlined by the app developer or in your Shopify account to ensure you won’t be billed.

Can you cancel your Shopify subscription anytime?

Yes, you can cancel your Shopify subscription anytime by following the cancellation process mentioned earlier. Shopify allows users to cancel their subscriptions at any time without any specific time restrictions.

What happens if I don’t pay a Shopify subscription?

If you don’t pay your Shopify subscription, your account will be suspended, and you will lose access to your store and its features until the outstanding payment is made. It is important to settle any unpaid balances to maintain uninterrupted service.

Does Shopify have a cancellation fee?

Shopify does not have a general cancellation fee. However, some individual app subscriptions within the Shopify ecosystem may have their own cancellation fees or penalties, which would be outlined in their terms and conditions. Review the specific app’s terms before canceling to check for any associated fees.

Will Shopify refund my money?

Refunds for Shopify subscriptions depend on the terms and conditions set by the individual app developers. Shopify itself does not handle refunds for app subscriptions. If you are eligible for a refund, you would need to contact the app developer directly to inquire about their refund policy.

How do I cancel my Shopify free trial?

To cancel your Shopify free trial, go to your Shopify admin account, navigate to the Billing section, find the Free Trial section, and click on “Cancel subscription.” Follow the prompts to confirm the cancellation.

How do I withdraw from Shopify?

To withdraw or close your Shopify account, go to your Shopify admin account, navigate to the Settings section, select the “Billing” tab, and scroll down to the “Cancel subscription” section. Follow the provided steps to initiate the withdrawal process and close your Shopify account.

Confirming the Cancellation

After canceling a Shopify app subscription, check your email for a confirmation message. Shopify typically sends an email to your registered address confirming the cancellation with relevant details. If you don’t see the email, check your spam folder. Additionally, log in to your Shopify account, navigate to the Apps section, and verify that the subscription status is “Canceled” or “Inactive.” Confirming the cancellation through email and your account ensures you won’t be billed for the app subscription in the future.

Post-Cancellation Actions

After canceling a Shopify app subscription, review any additional instructions from the app developer, remove the app from your store if needed, and check for any billing adjustments or refunds. Follow the developer’s guidelines to uninstall related features, ensuring a smooth transition. Access your Shopify admin account, navigate to the Apps section, locate the app, and uninstall it completely. Additionally, review the app’s terms to determine if you’re eligible for a refund or billing adjustment based on the unused portion of the subscription. Contact the app developer or Shopify’s customer support if required. Completing these post-cancellation actions ensures a seamless experience and resolves any remaining app-related matters.

Finalizing the Process

After canceling a Shopify app subscription, monitor your billing statements to avoid unexpected charges. Keep records of the cancellation request and confirmation, including email confirmations and screenshots, for future reference. By staying vigilant and maintaining documentation, you can confidently finalize the process and have evidence to support your cancellation in case of any disputes or inquiries that may arise later.


Finally, you know about How To Cancel Shopify App Subscription. Regularly reviewing and managing app subscriptions is crucial to ensure you’re paying for what you need. By periodically assessing your subscriptions, you can identify and cancel any unnecessary ones, maintaining control over expenses and maximizing value. To cancel a Shopify app subscription, log in to your admin account, access the Apps section, locate the app, follow the cancellation process, and confirm the request. Monitor billing statements, keep records, and follow any additional instructions. Following these steps enables successful cancellation and effective subscription management.


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